Official Shipping Policy

Shipping rates are calculated based on the weight of the order, destination address, and selected shipping method.

• Free Shipping Threshold: Complimentary standard shipping is available on domestic orders exceeding $50 USD or the applicable local currency equivalent.
• Rate Calculation: For orders below the free-shipping threshold, the exact shipping cost will be calculated and displayed during checkout before final payment.

We provide worldwide shipping. However, international customers should be aware of the following:

• Customs and Duties: Customers are solely responsible for all import duties, customs fees, taxes, and brokerage charges levied by the destination country. These fees are not included in the item price or shipping cost.
• Customs Clearance: Delivery timelines may be extended because of customs processing at the destination border, which is outside our control.

For transparency and peace of mind, all orders are shipped using a trackable method.

• Tracking Notification: A unique tracking number and a link to the carrier's website will be provided by email once your order has been officially picked up by the courier.
• Tracking Updates: Please allow 24–48 hours for tracking information to become active within the carrier's system.

While we are committed to timely dispatch, GlobalShopify is not liable for delays caused by circumstances outside our reasonable control, including:

• Carrier service interruptions or operational issues.
• Natural disasters, adverse weather conditions, or political events.
• Customs inspections or clearance procedures.

The risk of loss and title for all items passes to you upon our delivery to the shipping carrier.

If your package is lost or arrives damaged, please follow the steps below.

• Damaged Items: Report the damage within 48 hours of delivery, including photographs of both the packaging and damaged item.
• Lost Items: If tracking shows no movement for an extended period — 15 days for domestic or 30 days for international — please contact us so we can initiate a formal investigation with the carrier.

We will work with you to file a claim and determine the appropriate resolution, which may include a replacement or refund, subject to the results of the carrier investigation.