Cancellation & Return Policy

• Returns must be initiated within 7 days of the delivery date.
• The product must be returned in its original, unused condition, with all tags, labels, and packaging intact.
• Items purchased on clearance or sale are considered final sale and are not eligible for return.
• Defects or damage must be reported with photographic evidence within 48 hours of receipt for return authorization.

• Exchanges are authorized only for products that are defective or damaged during transit.
• Exchange requests must be submitted via email to globalshopify@gmail.com within the 7-day return window.
• If the exchange is not due to our error, such as a preference change, the customer is responsible for all associated return shipping costs.

1. Send an email to globalshopify@gmail.com with your Order Number and the specific reason for the request.
2. Upon approval, you will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
3. Ship the item using a trackable, insured carrier. The RMA number must be clearly marked on the exterior of the package.
4. Refund or replacement processing begins only after the successful inspection and verification of the returned product.

• Approved refunds are issued to the original method of payment.
• Please allow 7 to 10 business days for the refund to be reflected in your account following completion of our quality inspection.
• Original shipping charges are non-refundable, except where the return resulted from our documented error.
• For Cash on Delivery (COD) payments, refunds will be issued through bank transfer or store credit according to customer preference.

If you have not received your refund within the stipulated timeframe, please follow these steps:

• Verify your bank statement or contact your credit card issuer, as standard processing delays may occur.
• If the issue persists after contacting your bank, email globalshopify@gmail.com with the date of your refund confirmation.